You may return most new, unopened uninstalled items within 30 days of delivery. We will pay all shipping costs if as a result of our error you received an incorrect item. Simply contact us at: service@OhioASC.com You must include your order number, along with your APPLIANCE MODEL AND SERIAL NUMBER (if applicable)
To insure proper handling and credit all returns must be approved in advance and issued a return merchandise authorization, RMA. Please send an email to: service@OhioAsc.com and we will reply with your RMA number and return instructions. Please include your order number, appliance model and serial number, if applicable, and the reason for your return. Please do not return an item without a return authorization. Depending on the item a restocking fee may apply.
Electrical parts that have been installed, manuals, books, cleaners, liquids, adhesives and sealants are not eligible for return.
For parts warranty information, please click here